Shipping

hipping Policy:
Shipments within the United States:
All items are shipped Priority Mail via USPS with delivery conformation unless indicated otherwise.
Items that are in stock are usually shipped within 48 hours. You will be e-mailed with an approximate delivery date and the delivery conformation number on your package. If items are not in stock you will be e-mailed with the approximate shipping date for your items.

Shipments to the UK:
Shipments to the UK are handled by the United States Postal Service (USPS) on the US side and by Royal Mail on the UK side. Shipments are sent by Insured Priority Mail. All shipments to the UK incur duty and VAT fees payable to the Royal Mail upon receipt of the shipment. Check with the Royal Mail for current rates. Note: Shell products will not be shipped to the UK.

hipping costs:
Shipments within the United States:
A $5.25 shipping charge will be added to purchases that are to ship within the United States through the shopping cart on checkout. Shipping charges are subject to change without notice.

Shipments to the UK:
Shipments to the UK range from $22.40 to $28.70 depending upon the total price of orders and amount of insurance needed. A standard duty rate of 2.5% and a VAT fee of 17.5% (9/8/2007) of the product price will be charged by the Royal Mail upon receipt of package. Please check with the Royal Mail for current duty and VAT fees. Shipping charges are subject to change without notice.

Return Policy

Returns of stock items are accepted for exchange or store credit (less original shipping charges) within 30 days of receipt of product. Customer pays return shipping and the shipping fee for the replacement item.

Returns are not accepted on custom items as they are designed and made especially for you.

For returns and exchanges please fill out the exchange/return form, pack the item securely (original packing materials are good) and return it to the address on the original box with invoice.

You will receive e-mail conformation from the submitted exchange/return form with the address to return your item and you will receive an e-mail conformation once we receive your return. Unicorn's Garden is not responsible for returned items lost in shipping to us.

For exchanges please allow 3-4 weeks for your replacement item to ship.

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Sage Staffs

Last updated 10/26/07

Unicorn's Garden
Kalamazoo
Michigan, USA
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