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About Unicorn's Garden
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Shipping


Shipments within the United States: $5.50 unless over 4lbs • 3-4 business days after ship date.
All items are shipped Priority Mail via USPS with delivery conformation unless indicated otherwise.
Items that are in stock are usually shipped within 48 hours. You will be e-mailed with an approximate delivery date and the delivery conformation number on your package. If items are not in stock you will be e-mailed with the approximate shipping date for your items.
 
Shipments to the United Kingdom: $13.95 unless over 4lbs • 6-10 business days after ship date.
Orders are sent Priority Mail International. Shipments to the United Kingdom are handled by the United States Postal Service (USPS) on the US side and by Royal Mail on the United Kingdom side. Customers are responsible for any duty or VAT fees payable to the Royal Mail upon receipt of the shipment. Check with the Royal Mail for current rates.
Note: Shell products will not be shipped to the UK.

Shipments to the Canada: $13.00 unless over 4lbs • 6-10 business days after ship date
Orders are sent Priority Mail International. Shipments to the Canada are handled by the United States Postal Service (USPS) on the US side and by Canada Post on the Canadian side. Customers are responsible for any duty or import fees.
Note: Shell products will not be shipped to the Canada.

Shipments to Denmark: $13.95 unless over 4lbs • 6-10 business days after ship date.
Orders are sent Priority Mail International. Shipments to the Denmark are handled by the United States Postal Service (USPS) on the US side and deliverd to its finial destination by Post Danmark. Customers are responsible for any duty or import fees that may apply upon receipt of the shipment. Check with your local post office to find out if there are applical fees and their current rates. Please include your local phone number during check out for the customs forms.
Note: Shell products will not be shipped to the Denmark.

If you would like an order shipped to a country not listed above, please contact me through e-mail with your request. I will check into the restrictions and prohibitions for requested countries and get back to you with my findings and shipping costs if shipping is possible.


Return Policy

Returns of stock items are accepted for exchange or store credit (less original shipping charges) within 30 days of receipt of product. Customer pays return shipping and the shipping fee for the replacement item.

Returns are not accepted on custom items as they are designed and made especially for you.

For returns and exchanges please e-mail ash@unicornsgarden.com with your intent to return your purchase and reason for returning it, pack the item securely (original packing materials are fine) and return it to the address on the original box with invoice.

You will receive an e-mail conformation once your intent to return or exchange your item as well as once your return/exchange has been received. Once your return has been received your purchase price will be refunded through PayPal. Unicorn's Garden is not responsible for returned items lost in shipping to us.

For exchanges please allow 3-4 weeks for your replacement item to ship. You will receive an e-mail with an approximate date for shipping your replacement item after your returned item is received.

Last updated 11/26/11